Spot the customers drifting away, win them back with a coupon

No — the connection uses WooCommerce's own official API and is set up in one click from your store's approval screen. Nothing is added to your site, no plugin, no files.

There are three channels. On WhatsApp every message goes out one by one from your own account, with your approval — you never run into bulk-messaging policies. SMS can be fully automated: through your own provider account (Netgsm, İleti Merkezi, Twilio, Vonage, Plivo or Bird), under your own sender name, at the time and pace you choose. Emails are sent through your own SMTP account, with your brand and your template design.

Commercial SMS may only be sent to recipients who have opted in under applicable commercial messaging laws; consent is your brand's responsibility, and the dashboard asks you to confirm it explicitly before every bulk send. Emails automatically include an unsubscribe link and one-click unsubscribe; customers who opt out are never messaged again.

You define your campaign once: message copy, optionally a shared coupon code (created in your store as multi-use) and an end date. Then you filter your audience and add them to the bulk SMS queue, or announce it one by one with the "Mention Campaign" card on the customer page. Every order that uses the code adds up on the campaign card — how many orders, how much revenue, all in the open.

Yes — from the "Manually Added" section on the Customers page you can add a customer by name and phone. You can create a coupon for them and send it by WhatsApp, SMS or email; if they later order on your site with the same phone number, they become a store customer with their history intact.

Your store API keys are stored encrypted with AES-256 in the database and all traffic runs over SSL. Customer data is processed only to run the service; details are in our Privacy Notice.

Yes — every order is included in the customer analysis regardless of status: pending bank transfers, custom statuses from shipping plugins (shipped, packed, etc.) and even cancelled ones. A customer is a customer; even a lost order is a win-back opportunity.

Your dashboard keeps working; the sync is limited to the most recent orders in your plan. For larger stores, just get in touch — we'll put together a custom solution for you.

Payments are taken by credit card, secured by PayTR. You can cancel whenever you like; the service continues until the end of the current period and you're not charged for the next one.

Yes. On the Customers page, pick a segment, tag or product filter and use "Ad Audience" to download a CSV in Meta Custom Audience or Google Customer Match format. The file can be SHA-256 hashed, so you never upload plain-text personal data to the platform. Using the audience in ads is your store's own responsibility.

Yes. Invite them by email from the Team page; the member signs in with their own password and sees your stores. Operators handle daily work (coupons, sends, workflows, campaigns); viewers can only look. Settings, store connections, billing and team management stay with the account owner.

WooCommerce is supported today — plugin-free, connected in one click. Other platforms such as ikas and Ticimax are on our roadmap.